Overview

The Field Service Engineer installs, maintains, and repairs complex equipment at customer sites across the United States. This role ensures systems operate at peak performance while delivering exceptional technical support and customer service.

Key Responsibilities

• Install and commission systems at customer locations

• Perform preventative maintenance and troubleshooting

• Diagnose and repair mechanical, electrical, and software issues

• Provide on-site customer training and technical support

• Document service activities and system performance

• Collaborate with engineering and support teams to resolve technical issues

Travel

• 60–80% domestic travel required

Qualifications

• Bachelor’s degree in Engineering or related technical field preferred

• 3+ years of field service, technical support, or equipment maintenance experience

• Strong troubleshooting skills across mechanical, electrical, and software systems

• Ability to work independently in customer-facing environments

Preferred Experience

• Analytical instruments, laboratory equipment, medical devices, or industrial systems

• Experience in regulated or highly technical environments