Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Wellness resources
Are you passionate about the tire industry and motivated by helping others succeed? Point S Tire USA is looking for a driven and relationship-focused New Member Advisor to guide and support new members across the country. This full-time, exempt, remote-based role involves significant travel and hands-on interaction, ensuring that each new member has a successful and rewarding onboarding experience. You will report to the National New Member Manager.
Role Summary
As a New Member Advisor, you’ll be the front-line ambassador of the Point S brand—helping independent tire dealers transition into the Co-op, maximize their benefits, and grow their business. From co-branding support to purchasing guidance and program adoption, you’ll be their trusted partner every step of the way. You'll also provide high-touch service to key accounts, fostering deeper engagement with corporate initiatives.
Key Responsibilities
Lead onboarding visits with new members to ensure smooth, timely integration.
Follow first and second visit checklists; help members meet brand standards.
Support the completion of Point S branding on store exteriors and interiors.
Educate members on purchasing opportunities and develop action plans to reach 80%+ share of account.
Work with both A-share (branded) and B-share (non-branded) members, encouraging conversion where appropriate.
Coordinate with internal teams—Marketing, Purchasing, Customer Service, IT, and Business Management—for seamless member support.
Promote member participation in training programs like Master Shop and other formal industry development.
Encourage and facilitate attendance at regional and national meetings.
Provide elevated service to key members requiring more intensive support.
Submit timely daily, weekly, and monthly reports.
Stay up to date through ongoing professional development, including training, seminars, and tradeshows.
Travel extensively, especially during the onboarding phase
Qualifications
3+ years of experience in the tire industry; experience in both retail and wholesale preferred.
Background in account management or customer success preferred.
Bachelor’s degree in a related field is a plus.
Excellent written and verbal communication skills.
Strong organizational and follow-through abilities.
Proficient with Microsoft Office, especially Excel.
Ideal Candidate Traits
We're looking for someone who:
Thrives in fast-moving, independent work environments
Builds trust easily and communicates with confidence
Is passionate about solving problems and creating long-term value for partners
Understands the nuances of retail/wholesale operations and can relate to entrepreneurs at many levels
Loves being on the road and meeting people where they are
Why Join Point S Tire USA? We’re a cooperative built on the strength of independent tire dealers. As a National Account Advisor, you’ll play a critical role in helping them succeed—while advancing your own career in a collaborative, entrepreneurial environment.
What You'll Gain
Career Advancement: As a rapidly growing national co-op, we offer ample opportunities for professional development and leadership roles.
Autonomy & Ownership: Work independently while making a direct impact on the success of independent tire dealers across the country.
Purpose-Driven Work: Help empower local businesses and support a collaborative network that prioritizes member success over corporate control.
Supportive Culture: Join a close-knit team that values transparency, innovation, and long-term relationships.
Work-Life Balance: While this is a travel-heavy role, we respect personal time and support flexible work schedules when not in the field.
Compensation & Benefits
Base Salary: $70,000 – $85,000 annually (based on experience)
Bonus Potential: Up to $20,000 in commission
Tools Provided: Laptop, phone, software, and all necessary business tools
Expense Account: Company-funded travel and business expenses
Benefits:
Competitive health and dental insurance
Short- and long-term disability coverage
Flexible spending accounts
401(k) with company matching
Generous paid time off and holidays
Additional wellness and lifestyle benefits
Our Culture at Point S Tire USA
At Point S, culture isn’t just a buzzword - it’s the core of how we operate. As a member-owned cooperative, we’re built on collaboration, trust, and mutual success. We value long-term relationships over short-term wins, and we empower our team to bring fresh ideas, make decisions, and grow with us.
We’re a down-to-earth, hard-working, and supportive team that believes in doing the right thing - for our members, our partners, and each other. If you’re someone who thrives in a people-first, entrepreneurial environment, you’ll feel right at home here. Now isn’t it time to get to the Point… Point S Tire USA!
Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Point S is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Flexible work from home options available.