The Health, Safety and Security (HSS) Manager is an integral part of the Global Programs Health, Safety, and Security team, which supports international travel by the BU community through constant monitoring and analysis of international security and risk conditions, training development and delivery, emergency response, and crisis management. The HSS Manager reports to the Managing Director, Operations, but works closely with the Associate Director of Health, Safety and Security and other team members in Global Programs.
KEY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:
HSS Analysis and Reporting (30%)
- Manages the Travel Risk Management System, which includes, but is not limited to :
- Managing access, data, reports, analysis, alerts and related processes for the seamless operation of the system.
- Maintaining and working to improve the tool for both end-user ease of use and reporting needs; produces regular and ad-hoc reports to track University travelers;
- Developing and customizing reports as needed
- Acting as primary contact and liaison with System vendor for service issues, upgrades, etc.
- Maintains data on and prepares reports of incidents abroad; develops and produces analytics to identify and monitor trends in incidents affecting BU travelers.
- Prepares analytical reports and briefings as needed.
HSS Risk Assessment and Monitoring (25%)
- Actively and continuously monitors world events and international health, safety and security conditions with the potential to impact Boston University activities abroad
- Reviews academic unit program proposals and provides analysis and assessment of health, safety and security risks and mitigation plans for proposed programs; the assessment is used in consideration of approval for the program.
- Works directly with student organizations and other units to plan and execute safe international activities.
- With the Associate Director of HSS, provides administrative support to the Global Travel Risk Assessment Committee (GTRAC).
Training and Outreach (25%)
- Assists in the development, implementation and communication of Health and Safety policies/procedures. Responds to questions related to policies and procedures from all levels throughout the organization.
- Develops training and media for disseminating and tracking Health, Safety and Security tools and information to students, faculty and staff
- Delivers health, safety and security training to students, faculty and staff in-person and in digital format
- Participates in Outreach to the BU community to pro-actively provide pre-travel support
- Participates in professional organizations, including occasional travel to conferences and seminars.
Crisis Management and Emergency Response (20%)
- Serves on the Safety Management Team and acts as incident commander or other roles as assigned or needed in emergency situations.
- Works with the Associate Director and the Safety Management Team to ensure that Boston University’s response to overseas emergencies are carried out appropriately and efficiently, and that after-action meetings and reports are completed in a timely manner.
- Staffs an emergency phone with on a rotating basis with other HSS Team members for emergencies involving BU travelers abroad; emergencies can and often occur outside of regular business hours.
Required Skills
- BA/BS required, Graduate degree preferred
- 3-5 years of professional experience in international education, international risk management, or student life
- Experience working directly with undergraduates preferred
- Counseling training desirable
- Knowledge of data analysis methods and techniques
- Advanced knowledge of Microsoft Office products or other analytical tools and databases, including Excel, Sharepoint, OneNote and Teams
- Demonstrated ability to work collaboratively with others
- Strong verbal and written communication skills
- Strong analytical, problem-solving and project management skills
- Proactive and results oriented
- Willingness to travel on short notice if necessary
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Required Experience