Since 1986 National Service Bureau, INC. has been the premier collections agency in Western Washington. Not only do our collections specialist have the distinct advantage of working prime debt placed by Nationally recognized clients, National Service Bureau, INC. provides subrogation and Third Party Administration services to the largest insurance providers nation wide. We Specialize in various verticals of the collections industry providing unmatched opportunities and liquidation for our team members and clients.

National Service Bureau, INC. is a National Leader in:

Insurance Subrogation

Assisted Living & Elder Care Collections

Medical Collections

Commercial Collections

Legal Collections

Large Balance Consumer & Commercial Collections

Pre-Collection Servicing

B.P.O ( Business Process Outsourcing )

We are seeking qualified candidates with a background in 3rd party collections or candidates with translatable skill sets from such industries as:

Sales

Telemarketing

Insurance Producer Role

Real Estate

Lead Generation

Candidates with experience and success where commission opportunities were offered!

Candidates with strong communication skills

Available Positions:

Subrogation Specialist

Debt Collector

Subrogation Specialist-Identify claims with viable subrogation, analyze and evaluate all evidence and facts, and proactively pursue subrogation recoveries to resolution within in deadlines. This includes direct contact and negotiations with the claimants insurance carrier and their assigned adjuster and team members, as well as uninsured claimants.

Fundamental Operations Include:

Analyze and evaluate all evidence and facts necessary to determine the most effective pursuit of subrogation recoveries; make initial demand for payment of subrogation claims upon third party insurance carriers, uninsured consumers, and commercial enterprises.

Keep Company, informed on subrogation status; proactively respond to request for information from either our client or the opposing insurance carrier make and receive telephone calls from claimants, third parties, claimant’s counsels, defense counsels, and business units regarding the claim

Close files for potential cases with Arbitration Forums

Analyze and assess the value of assigned subrogation cases for anticipated negotiation, and determine settlement value range and best negotiation strategies within client and company guidelines

Respond timely to settlement offers; negotiate settlement with involved parties and document terms of settlement and basis for recovered amounts

Understand and work within each states financial responsibility laws for uninsured motorist or registered owners

Issue suspension request of uninsured driver's or registered owner's Driving Privileges' when applicable to the claimants state

Skip Tracing involved claim participants in-order to effectively direct recovery efforts.

Manage a standing route of business of ~250 active files in subrogation

Professionally and effectively perform collections calls to identified liable claimants

Achieve a recovery goal on a mid-month and end of month basis.

Consumer & Commercial Collections Specialist-This is not assembly line collections. Our agents must be able to manage their time and book of business exceedingly well over the course of the day. The ability to de-escalate conflict, multitask, and operate with attention to detail is a requirement. Skip Tracing Experience is a key advantage to the applicant.

Fundamental Operations Include:

Manage a portfolio of indebted consumers or commercial entities

Begin or continue collections activities while updating collections data base

Skip Trace associated debtor and or their assets, or employment

Complete scheduled time on our dialing system

Comply with All Federal and State Regulatory Commissions and Laws overseeing the collections industry

Multi-task between taking in-bound calls as well as making a required amount of outbound calls

Achieve a Mid-Month and End of Month Recovery Goal

Compensation // Schedule // Benefits:

We offer an hourly wage that is D.O.E and generally falls between $2240.00 per month and $2560.00 per month.

We offer one of the most lucrative commission structures in the Pacific Northwest which provides the opportunity to earn commission through a Mid-Month & End of Month Goal. On average our Collections Professionals Earn between $50,000.00 and $90,000.00 per year.

We offer Full Health, Dental, And Vision coverage options after 30 days of Employment

We Offer Paid Vacations and Paid Time Off

We offer a Monday - Friday Schedule that is 8:00 AM - 5:00 PM, No Nights and No weekends. If the End of Month Day falls on a Business Day then that shift Runs 7:00 AM - 4:00 PM.

Qualified Candidates:

Qualified candidates with either direct 3rd Party collections experience or translatable skills from a different industry must have strong communications skills. The most qualified applicants for this position will have thrived in a commission opportunity previously. The ability to de-escalate situations of conflict is key. The ability to operate within deadlines, be challenged, and impute a sense of urgency into your work day are all considered to be fundamental traits.