Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

TEMSA North America, Inc (TNA) is a subsidiary of TEMSA, one of the World’s leading automotive companies.

TNA works directly with bus operators to furnish parts, service, and warranty support as well as to connect them with new vehicles from TEMSA’s innovative line of coaches. TNA’s national service center is in Orlando, FL and has another dedicated service center in California. TNA’s customer support team and mobile service vans are positioned and poised to provide service across all five regions in North America.

Job Title: National Training Manager

Position Description

Temsa North America is searching for a National Training Manager. This position will travel across North America and report to the Orlando FL location. Must be located around Orlando, FL.

Key responsibilities and skills:

Devise and implement training programs that reflect our company strategy, product offerings and goals.

Effectively tailor and deliver training to multiple audiences.

Resolve any specific customer problems and tailor training programs as necessary.

Monitor and evaluate training program’s effectiveness and success and provide periodic reports.

Develop training manuals and collateral that target tangible results.

Implement effective and purposeful training methods.

Drive brand values and philosophy through all training and development activities.

Effectively communicate with team members, and management.

Keep abreast of training trends, developments, and best practices.

· Strong interpersonal, verbal, and written communication skills to effectively communicate with all levels throughout the organization and external vendors, strong customer service orientation, excellent problem-solving skills and the ability to drive for results. Ability to handle escalated issues to diffuse concerns.

· Proven ability to organize and manage multiple projects demonstrating a sense of urgency.

· Must coordinate with Engineering and Warranty for product improvement opportunities.

· Advanced skills and proficiency in using the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Ability to use complex software applications to analyze and solve business problems.

· Must be proficient in diagnostic software such as Cummins Insite, AOC and various others.

· Must be able to work weekends and after hours when business dictates a need.

· Share nights and weekends with others

· Be the face of Temsa – attend trade shows and other events.

· Ability to deal effectively in a high stress environment.

· Assist with technical support

· All other duties as assigned.

Education And Experience

Minimum of 5 years of experience with motorcoach equipment

Excellent written, verbal, and interpersonal communication skills.

Superb track record in developing and executing successful training programs.

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

Critical thinker with innovative problem-solving skills.

Highly computer literate with proficiency in MS Office and related business and communication tools.

Familiar with traditional and modern training processes.

Fantastic organizational and time management skills.

Strategic and creative mindset.

Meticulous attention to detail.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to handle or feel. The employee is regularly required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Also must be able to work in different climates around the country.

Benefits: The successful candidate will enjoy competitive compensation and group insurance benefits including 401k with 6% company match program; Company paid STD, LTD and life insurance, Paid time off/Sick time/holidays/Birthday off.

Temsa North America Inc., (TNA) is a drug-free workplace and is committed to equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. TNA does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Flexible work from home options available.