Job Description

General Summary: To support the stores regarding orders sent to both the POS and DVI system.

Principal Duties and Responsibilities:

• Respond to portal requests, calls and emails from our stores for customer job orders
• Key in special orders
• Process edit jobs and other jobs sent to customer service for various optical or other reasons
• Track orders, research and expedite necessary or rush jobs
• Explain problem orders, delays or other issues
• Tag jobs and utilize reports in DVI and AS/400 to expedite orders

Qualifications

• High School graduate or equivalent formal education
• Must be able to read and write English
• No specific experience required but an optical background is preferred

Additional Information

National Vision offers a competitive benefits package. Some of the benefits include:

• Generous Paid-Time-Off (PTO) policy
• BONUS opportunities - including biweekly lab production bonus
• 401k with company match
• Health Insurance
• Dental Insurance
• Flex Spending Account
• Vision benefits
• Life Insurance
• Short and Long Term Disability Insurance
• Referral bonus program
• Wellness Plan incentives
• Other insurance options, employee assistance and much more

Please see our website at www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.