ABOUT THE COMPANY

ARE YOU LOOKING TO BRING PASSION, EXPERTISE, AND CREATIVITY TO YOUR NEXT JOB OPPORTUNITY?

CONSIDER NATIONSBENEFITS® AS YOUR NEXT CAREER MOVE. We are over 300 people strong with domestic and international office locations. Our team has been recognized for having a progressive, inclusive, innovative, and nurturing culture. One of our most recent accolades includes being ranked No. 1 on the Florida list and No. 70 on the U.S. list of the 2020 fastest-growing private companies by Inc. Magazine.

We are proud of our talented and inclusive workforce and show gratitude to our employees with special events, catered meals, and recognize achievements with raises, promotions, and special bonuses. If you are dedicated to making a difference, driven by success, and committed to driving a positive change in the lives of others, we want you to consider taking your career to the next level by joining our team.

We are pleased to offer a comprehensive benefits package that includes:

• Paid Holidays
• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Care Plan
• 401(K) Retirement Plan
• Referral Bonuses
• Career Growth
• Training and Development
• Winning Culture

JOB SUMMARY

The person in this role will be responsible for accurately entering and reviewing hearing aid orders, assisting with document management and handling incoming/outbound phone calls. The ideal individual enjoys a fast-paced environment and can work independently, learn quickly, and solve problems with maximum efficiency. Additional skills include high level of proficiency with computers and software, excellent organizational and time management skills, and a detail-oriented work ethic.

RESPONSIBILITIES AND DUTIES

• Receive a high volume of orders daily

• Maintain call volume satisfaction

• Analyze orders for accuracy and completeness

• Complete data entry of all incoming orders efficiently

• Retrieve, sort, manage, track and file documents

• Process delivery receipts and purchase agreements

• Educate hearing care professionals on company processes

• Recognize incomplete orders and follow protocol to gather complete information

• Actively maintain a productive work space

• Complete finance applications for customer

• Provide answers to a wide variety of questions to hearing care professionals and customers proficiently

• Safeguard personal and health information of customers

EDUCATION & EXPERIENCE

• High School Diploma or equivalent. 
• College degree is a plus!
• Minimum 2-year work experience in order/data entry.

QUALIFICATIONS AND SKILLS

• Accurately entering and reviewing orders with a high level of efficiency
• Work independently
• Problem solving skills
• Excellent organizational and time management skills
• Computer proficiency
• Decision making
• Communication, written and oral

NATIONSBENENFITS IS AN EQUAL OPPORTUNITY EMPLOYER