Grow and lead among an award-winning and extraordinary organization that's dedicated to providing premier service and delighting members, 24/7/365. It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles towards delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.
We make a difference in the lives of millions; that's something we can be proud of.
Compensation for all positions is competitively higher than the current marketplace. Simply put - we pay more. We also offer a competitive benefits program, designed to support employees and their families across all dimensions of health including medical, dental, vision, life, disability, 401(k) and paid holidays/time off for eligible employees. You can earn even more through referral bonuses. Achieve your potential and grow your career at NationsBenefits.com/Careers.
HEALTHCARE BUSINESS ANALYST
Here at NationsBenefits our healthcare business analysts are drivers for our continued growth and success. With our commitment to innovation, it is our business analysts who research, design, develop, and help implement product optimizations, quality outcomes interventions (STARS, HEDIS, CAHPS etc), contributing to our overall product strategy to drive efficiency and outcomes. We are currently searching for a healthcare business analyst to help lead our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is an expert planner, communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing healthcare landscape.
DUTIES & RESPONSIBILITIES INCLUDE
- Supports the team in developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
- Partner with other stakeholder teams across business units (i.e., sales, operations, IT, and compliance etc.) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
- Evaluate, analyze, develop, and communicate requirements on a continuing basis, maintaining and promoting the mind set of continuous improvement and optimization
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Support strategic, product optimization and outcomes interventions to maximize effectiveness, promote cross working and troubleshoot problems
- Build and develop meaningful and lasting relationships with partners for optimized outcomes, and respond to questions and concerns from managers and executives with supporting research and recommendations
- Actively seeks opportunities for process improvement resulting in efficient and effective work streams
- Consults with constituents on solutions to business issues including education and process improvement opportunities
- Monitor and evaluate patterns, costs and trends
- Produce basic spreadsheets, documents and presentations that are well-documented and easy to follow (e.g., Excel and PowerPoint)
SKILLS AND QUALIFICATIONS
- Bachelor's or master's degree in Business, IT, Computer Science, Healthcare, or related field
- 3+ years of proven experience in an analytics and program development capacity or Healthcare Payor environment with an emphasis on continuous improvement and or analytical problem solving.
- Expert ability to understand, identify and join disparate systems and process to provide a seamless experience for users.
- Strong experience generating process documentation and reports
- Excellent communicator with the ability to translate data into actionable insights
PREFERRED QUALIFICATIONS
- Expert knowledge of relevant Microsoft applications, including Visio
- Expert capabilities in project and user-testing management
- Proven track record in the development of innovative and impactful systems solutions
- Extensive experience with data visualization
- Highly proficient technical and business writing capabilities
LOCATION. Primary office located in Plantation Florida (Preferred) (Flexible, including Work from Home)
NATIONSBENEFITS IS AN EQUAL OPPORTUNITY EMPLOYER.
Job Type: Full-time