Job Summary: Provides services to set-up, maintain and tear down all meeting and social function spaces within a timely manner.
Essential Functions:
Follow the daily assigned set-up pack, BEO and diagrams to accurately set meetings and social functions according to the sales contract and property standards. This will include; disposing of trash and recyclables, vacuuming, dusting, gathering and washing serve ware, removing stains from carpet and walls, installing/uninstalling equipment and materials.
Ensure that all storage spaces are clean, organized and secured on a daily basis. Maintain the safety of the conference center by ensuring all pathways, entrances/exits are free of equipment and obstacles.
Maintain and monitor all unused spaces daily to ensure the spaces are secure, clean and tour ready. Properly store meeting room supplies such as linen, notepads, candy, water, pens, chairs, tables, stage and dance floor.
Maintain proper care and use of equipment and report all damaged equipment to maintenance for timely repair.
Uphold the high standards of guest service by proactively assisting guests when needed, greet guests as they approach using the 10-5 rule.
Support the concierge with shipping and receiving to help deliver parcels to guests and associates.
Assist the sales and planning offices as needed to determine set-up layouts for future meetings including the mock sets of meeting spaces.
Assist associates in other departments.
Complete all other requests
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
Heavy workloads requiring the ability exert up to 100 pounds of force and the ability to regularly lift 55 lbs
Must be able to lift, pull and push heavy objects frequently throughout the shift
Ability to bend, twist, reach and stand for extended lengths of time
Qualifications, Education, Experience, Skills, and Abilities:
High School Diploma or equivalent
Must be able to work outside during all seasons and weather conditions
Flexible availability including nights, weekends and holidays
Excellent customer service skills
Ability to multi-task a must
Professional and positive attitude
Ability to work in a team environment
Previous hotel experience is beneficial
Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug-Free Workplace/EOE. Background check required.