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Front Desk Night Auditor Nationwide Hotel and Conference Center

Nationwide Hotel and Conference Center

Front Desk Night Auditor Nationwide Hotel and Conference Center

Lewis Center, OH
Full Time
Paid
  • Responsibilities

    STOP - Look no further - you found your new career! Join the team at Nationwide Hotel and Conference Center for an experience unlike any other.

    Nationwide Hotel and Conference Center is seeking a Part time Night Auditor. This could also be a full time position with Part Night Audit, Part Front Desk.

    Why should you join us (other than the fact we are awesome)?

    Free parking.

    Free meal each shift.

    Fun working environment with the friendliest people around (in our humble opinion).

    Unique opportunity to gain experience in the Hotel business (and our industry is thriving)!

    Excellent stepping stone to move up to supervisory positions and beyond. Fun Fact: In the past two years, 18 employees have been promoted into bigger and better positions.

    401k with match, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

    What are you waiting for? If you have customer service experience and are ready to love what you do, apply today!

    The Night Auditor creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service. This position is during third shift from 11pm-7am.

    The Front Desk position provides service to any guest checking in or checking out of the hotel. In addition, the GSR provides information to amenities and services provided by the property to the guest and will take reservations information. This position can run from 7am-3pm or 3pm-11pm, with some flexibility.

    Our compensation package includes a competitive hourly wage between $12.00-13.50 per hour, 401k with match, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

    Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

    Some essential functions include:

    Balances and audits for accuracy room revenue, food and beverage revenue, and telephone revenue; Assists in the preparation of all reports relevant to daily revenues.

    Balance and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts.

    Completes and transmits daily management and accounting reports and supporting documents. Prepares customer tracking report, market segmentation report, food and beverage revenue report and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.

    Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.

    Accurately and efficiently checks in and out guests using a computer system, input rooming lists and transportation requests. Efficiently and effectively maintain the Front Desk Outlook mail box and respond accordingly. Assist guests as requested, handle cash, answer telephones and make reservations; sell rooms, sell the hotel and send correspondence to guests.

    Pleasant, well groomed, neat and clean hands and nails, conservative jewelry and hairstyle, pleasant and professional, neatly trimmed beard or mustache, if applicable.

    Honest, able to efficiently and accurately operate the computer keyboard, organize and plan, detail orientated, willing to help guests, people oriented, patience, basic arithmetic, stamina to stand for long periods of time.

    Good Grammar, strong verbal skills, legible handwriting, able to effectively communicate with guests in a verbal and written form, pleasant phone voice.

    Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department.

    Required Skills:

    Requires a strong command of the English language to include speaking, reading and writing.

    Must have schedule flexibility for weekends and holidays.

    Ability to learn quickly and work in a fast paced position with guest interaction.

    Must be able to multi-task.

    Must be 21 years or older.

    A true desire to satisfy the needs of others in a fast paced environment.

    High school diploma or equivalent required.

    Ability to lift, pull, and push moderate weight (minimum of 20 lbs).

    Must possess basic computer skills, and be proficient in Microsoft Office Suite (Word, Excel).

    Ideal candidate will have accounting background/experience.

    We are proud to be a Drug Free Workplace/EOE.

    All applicants will be required to submit to a background check prior to employment.