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Associate Director of Sales

Nationwide Hotel and Conference Center

Associate Director of Sales

Lewis Center, OH
Full Time
Paid
  • Responsibilities

    Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for an Associate Director of Sales and Marketing. This individual will assist the Director of Sales and Marketing in leading a team that sells hotel rooms, conference packages, and food and beverage events through direct client contact for the purpose of providing client satisfaction and maximizing revenues and profitability of the hotel property.

    PRIMARY RESPONSIBILITIES:

    Strong customer service ethic, embracing NHCC’s mission statement with high emphasis on exceeding clients’ expectations and always providing authentic hospitality to each and every guest.

    Helps to direct the activities of the sales and catering team, providing the leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of total complex sales/revenues.

    Assists the DOS with leading revenue and yield management strategies for guest rooms and meeting/event spaces.

    Develops and maintains relationships with key clients in order to produce transient, group and/or conference center business, to include room sales, conference meeting package sales, food & beverage sales and catering/banquet sales.

    Maintains a strong relationship with our on-site ownership partners, which are the largest preferred account, and who we represent daily by being their official training center.

    Assists the DOS in managing the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed the established revenue plan and to accurately report variances/projections.

    Assists the DOS to develop and maintain property-level tactical sales initiatives to support overall sales plans, strategies and programs.

    Actively participates in Columbus Hospitality Management sales initiatives such as training, sales blitzes, joint sales calls, and referrals to sister properties.

    Manages the marketing budget with the DOS and develops and implements marketing strategies for the complex, as well as ensuring marketing expenses are in line with budgetary guidelines.

    Develops and maintains good relationships with officials and representatives of local and community groups and companies and attends in and out-of-town conferences to generate conference and group business.

    Assists the DOS to develop and update the hotel-level budget and business plan to include sales goals and plans that support the overall business and sales strategies of the company.

    Manages the social media, website, and public relations efforts of the property, in coordination with ownership.

    Assists to train and provide career development for all sales and catering personnel, including conducting performance evaluations and providing ongoing feedback and mentoring to team members.

    Manage multiple projects and clients at any given time with the ability to adapt fluidly to the changing nature of client’s needs.

    Participate in Property Manager on Duty Program.

    Local and regional travel is required resulting in overnight trips for sales/marketing initiatives.

    Other duties as assigned.

    Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

    Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

    We are proud to be a Drug Free Workplace/EOE.

    All applicants will be required to submit to a background check prior to employment.