Natural Stone and Slab Sale Representative

Bay Stone Depot

Natural Stone and Slab Sale Representative

San Jose, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    401(k) matching

    Employee discounts

    Benefits/Perks

    Competitive wages

    Commission

    Career Growth Opportunities

    Fun and Energetic Environment

    Ongoing training

    Employee Discount

    Job Summary:

    The sales representative is responsible for assisting customers in selecting tile, stone, and related products for residential and commercial projects. This role requires product knowledge, strong customer service skills, and the ability to guide clients through the selection and purchasing process.

    Key Responsibilities:

    Provide knowledgeable advice on product features, benefits, usage, and installation..

    Prepare quotes, process sales transactions, and follow up with customers.

    Collaborate with designers, contractors, builders, and homeowners on project needs.

    Meet or exceed sales goals and performance metrics.

    Stay up-to-date on industry trends, product lines, and promotional offers.

    Handle customer inquiries and professionally resolve any issues or complaints. Engaging with customers, understanding their needs, and guiding them through the selection process

    Responsibilities

    Answer phone calls and direct them to the senior sales manager or the warehouse.

    Work at a register to ring up and carry out customer sales.

    Collect payments by cash and credit card.

    Assume additional responsibilities for stocking, inventory, and store maintenance.

    Drive sales by participating in targeted product promotions and initiatives as set forth by the company.

    Develop and maintain in-depth product knowledge to effectively assist customers with their selections.

    Qualifications

    Understanding of sales techniques and best practices in customer service

    Willingness to work well in a team environment

    Minimum 3 years of experience in sales, preferably in a showroom

    Willingness to work a flexible schedule

    Preferred Skills:

    Extensive knowledge of stone types and tile applications, and installation techniques with a minimum of 3 years of experience.

    Experience working with trade professionals, such as interior designers or contractors

    Work Environment:

    Retail showroom, warehouse, or contractor sales desk.

    May require weekend or evening shifts.