Job Summary:

We are seeking a knowledgeable and customer-oriented Budtender to join our retail team. As a Budtender, your primary responsibility will be to assist and educate customers in selecting the most suitable cannabis products to meet their needs. You will create a welcoming and informative atmosphere while providing exceptional customer service. In this role, you will also handle sales transactions, maintain inventory, and ensure compliance with all legal regulations.

Responsibilities:

- Greet and engage customers in a friendly and professional manner, providing a positive and informative experience.
- Understand and stay up-to-date with the latest cannabis products, strains, and their effects, in order to make personalized recommendations based on customer preferences and needs.
- Educate customers on product benefits, usage, and potential risks, while promoting responsible consumption and harm reduction.
- Assist customers in selecting products, handling inquiries, and ensuring a comfortable and inviting atmosphere.
- Process sales transactions accurately and efficiently, handling cash, cards, and electronic payments in compliance with store policies.
- Maintain inventory, restocking shelves, and notifying management of low stock, high-demand products, or potential inventory issues.
- Ensure compliance with all regulations set forth by local and state governing bodies, including but not limited to age restrictions and ID verification.
- Keep up-to-date with changes in regulations, industry trends, and advancements in cannabis products by attending training sessions, workshops, and conferences.
- Uphold a clean and organized budroom by regularly dusting, sanitizing, and arranging products according to store standards.
- Handle customer complaints or concerns in a professional manner, escalating issues to the management team as needed.
- Collaborate with team members to achieve sales targets, implement marketing strategies, and contribute to store efficiency and success.

Requirements:

- High school diploma or equivalent.
- Strong knowledge of cannabis products, strains, effects, and consumption methods.
- Proven customer service and sales experience, preferably in a retail or hospitality environment.
- Excellent interpersonal and communication skills to engage and assist a diverse customer base.
- Ability to maintain accuracy and attention to detail in handling cash and transactions.
- Basic understanding of regulatory compliance and commitment to upholding legal requirements.
- Ability to work in a fast-paced environment, multitask, and prioritize tasks efficiently.
- Strong problem-solving skills and ability to remain calm and professional during challenging situations.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the business.

Note: This job description is intended to convey essential job responsibilities and requirements. It is not intended to be an exhaustive list of qualifications, skills, and duties, and may be subject to change based on business needs.