Position Title: Negotiator

Type: Hourly, Non-Exempt, Full-Time, In-Office, Non-Remote

Hours: 8 hour shift, within the hours of 6am-6pm (varies) ** **

_ Pay: $24.04 - $31.74 per hour, bonus opportunities
_

About Us:
Yrefy is a dynamic lender solving the Student Loan dilemma with unique financial products for Borrowers. We stand alone with our 7-year specialized refinance products. We are growing and are seeking like-minded people to build our team. A strong desire to learn and grow is important to us.

Job Overview:
Yrefy is a private student loan refinance company, specializing in assisting borrowers and co-borrowers in relieving the burden of student loans, through a refinance. If you are passionate about helping people get back on track, by giving them a fresh start on their student loans, and thrive in a growing environment, we invite you to join our team!

Our ideal candidate will have some account management and negotiations experience while possessing exceptional interpersonal, communication, and negotiations skills.

The primary function of this role is to build relationships and act as a liason between agencies, law firms, and loan holders to negotiate payoffs.

Duties/Responsibilities:

• Contacts collection agencies, law firms, and loan holders to negotiate payoffs.
• Gathers and verifies validation documents.
• Manages queue of accounts and ensures work standards are met with customers and agencies.
• Effectively negotiates offers to ensure business needs are met.
• Helps develop company reputation with agencies and solicit referrals.
• Manages monthly document of accounts to be funded.
• Attends all meetings and training courses as required.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict-resolution skills.
• Experience in the student lending field is preferred but not necessary.
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Decisiveness and attention to detail.
• Proficient in Microsoft Office Suite.
• Knowledge of CRM software.

Education and Experience:

• One (1) year of experience in negotiations required.
• Previous experience in debt settlement, negotiations, QC, compliance, and validation is welcomed and translates well to this role.
• Some sales experience preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance