Nelson Partners is a student housing company with over $700 million in assets under management and growing rapidly. We offer the opportunity to grow with the company with a career path that can offer you years of development and room to stretch. We also offer a very generous benefits package with excellent PTO and holiday flexibility and competitive performance-based bonuses. This is a salary position with commission and bonus pay.
Leasing Managers are responsible for assisting the Community Manager in maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the property. The Leasing Manager strives for 100% occupancy through retention of existing residents, leasing current availability, and pre-leasing of future availability. Among the duties they have are:
Qualifications:
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
Demonstrated proficiency in word processing, spreadsheet, property management applications (preferably Entrata), and database management programs to complete required reports and employment documents.
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions and calculate percent to complete financial records, budgets, and other fiscal reporting information.
Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.
Knowledge of Entrata or any similar PM software such as Yardi is a MUST
Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craigslist, Social Media, Google, and other search engines, and navigating the internet and websites.
Entrata Experience is a PLUS.
Job Duties:
Oversee marketing and leasing efforts to maximize the occupancy of the community
Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
Train leasing staff on how to market on campus and locations that students frequent
Prepare daily and weekly leasing reports and pricing recommendations
Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
Ensure follow up activities take place for all prospective residents
Manage and review all lease, guarantor, and data entry processes
Assist in timely collection and processing of rental and other income
Coordinate and participate in resident retention programs
Generate and track the traffic of prospective residents by utilizing effective marketing techniques
Conduct all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up
Walk tour route and model unit daily
Ensure adequate stock of professionally printed collateral and promotional items are on hand at all times
Monitor and update all social media channels to promote the property
Manage roommate matching, transfer, and move-ins
Assist the Community Manager with the accounts payable process
Participate in all turn related activities
Operates marketing activities within the confines of the marketing budget, deviating only with prior approval.
Assist in the development and supervision of staff.
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
Maintain a positive community environment for both residents and associates and encourage participation in events and activities.
Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences.
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
Develop a sense of community among the residents and staff.
Maintain active and effective communication with residents, parents, and university personnel.
Contribute to the monthly newsletter and resident communications.
Maintain a positive community environment for both residents and associates and encourage participation in events and activities.
Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences
Walk each apartment before the move in to ensure that the units are clean and ready for move-in
Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and helping to clean up when necessary
Work Environment:
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Requirements
Flexibility; ability to work evening and weekend hours
Superior customer service and communication skills
Must display strong leadership skills and the ability to solve day to day problems
Strong internet, word processing, and spreadsheet skills
Education & Experience
A High School diploma, GED, or higher is required.
Minimum of two (2) years of prior successfully demonstrated leasing agent and/or leasing sales experience is required; student housing industry preferred.
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. The pay/salary range is DOE. This is a salary position with commission and bonus pay.