Teller Member Service Representative
Job Description
SOUTH CHICO BRANCH:
• Performs routine teller transactions and works directly with clients. Works quickly to service clients waiting in line but maintains close attention to detail. Responsible for maintaining and balancing a cash supply for transactions performed. • Adheres to all cash handling policies and procedures and balances cash at the end of each shift. • Accepts, verifies, and processes basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, book transfers, and transactions received through the mail or the night drop. • Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit entrances. • Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities for additional products and/or services. Provides quality referrals to business partners. • Reviews client transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking clients. Prevents clients from becoming victims of fraud. • Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. • Completes required compliance training in a timely manner. Participates in branch, Region, and Bank campaigns.
Company Description
50 Years of Matching Talented Job Seekers with Opportunities Nelson works with organizations of all types and sizes across all industries, from established Fortune 100 companies to government and non-profit organizations to the most agile start-ups, to offer you tremendous opportunities you won’t find on job boards.