Job Description

Job Summary:

Under general supervision, independently and accurately performs the full range of teller and new accounts transactions according to established procedures. Provides dual control support. Delivers excellent customer service. What you will do: • Performs routine teller transactions, new account transactions and works directly with clients. Responsible for maintaining and balancing a cash supply for transactions performed. • Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a retail office. Promotes the full range of deposit products and services that best meets the client's needs. • Receives consumer loan applications and reviews loan packages for required documentation. Processes simple consumer loan packages and refers complex applications to qualified employees in the branch. • Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by clients. • Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities for additional products and/or services. Provides quality referrals to business partners. • Reviews client transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking clients. Prevents clients from becoming victims of fraud. • Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. • Completes required compliance training in a timely manner. Participates in branch, Region, and Bank campaigns.

Company Description

50 Years of Matching Talented Job Seekers with Opportunities Nelson works with organizations of all types and sizes across all industries, from established Fortune 100 companies to government and non-profit organizations to the most agile start-ups, to offer you tremendous opportunities you won’t find on job boards.