Image Orthodontics in Oakland, CA is seeking a motivated and organized individual to join our team as a Treatment Coordinator. The Treatment Coordinator will be responsible for guiding patients through their treatment plans, providing financial options, scheduling appointments, and ensuring a positive patient experience.
_ Responsibilities_
- Educate patients on their treatment options and financial responsibilities
- Collect and verify insurance information
- Create treatment plans and estimates for patients
- Communicate treatment plans and financial information to patients in a clear and compassionate manner
- Schedule appointments for recommended treatments
- Follow up with patients to ensure they understand and are comfortable with their treatment plans
- Maintain accurate patient records and documentation
- Coordinate with dental providers and staff to ensure seamless patient care
- Handle patient inquiries and resolve any issues that may arise
- Help maintain a clean and organized office environment
Qualifications
- Prior experience in a dental or healthcare setting preferred
- Bilingual in Spanish required
- Knowledge of dental terminology and procedures
- Strong sales and presentation skills are required
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work effectively in a fast-paced environment
- Proficiency with computer systems and software applications
- Must be detail-oriented and able to multitask effectively
_ Benefits_
- Competitive pay with bonus incentives
- Comprehensive health insurance covering medical, dental and vision
- 401(k) retirement savings plan
- Paid time off and holidays
- Engaging company social events
- Complimentary and discounted orthodontic treatment for yourself and immediate family members
- Professional Development Opportunities
If you are passionate about helping patients achieve and maintain their oral health, we encourage you to apply for the Treatment Coordinator position at our orthodontic practice.
** Compensation Transparency**
At Image Orthodontics, we understand the importance of compensation transparency and are committed to adhering to applicable state laws. While we provide a reasonable estimate of the compensation range for this role, individual compensation decisions are based on various factors such as qualifications, experience, skill set, and internal alignment.