NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

Onsite computer solutions for Windows-based PCs and Apple computers

PC Hardware and software fault isolation and repair

Virus protection and Spyware/Adware removal

Data recovery and loss prevention

Computer security enhancement

System repair and upgrades

Support creation of home and small business solutions to solve customer short and long term needs

Software upgrade and installation

Experience in working with non-technical customers and setting them at ease

Network installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutions

Qualifications

2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking

Strong knowledge of PC troubleshooting and repair, both hardware and software/OS

Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)

Proficiency with peer-to-peer and client/server network configurations and troubleshooting

Benefits/Perks

Great culture

Opportunity to impact Managed Service Provider clientele

Access to fully branded Nerd Van

Opportunity to be a part of a growing brand!

Compensation: $40,000.00 - $65,000.00 per year

Bonus structure is available for high performance

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. </em></p>