NerdsToGo is a cool, fast-growing brand that provides computer solutions to small businesses and residential consumers. We service every type of technology from computers, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Computer Services Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing and exciting team! Base salary of $22-$30 per hour with potential for generous monthly commissions on top of base salary (top performing technicians are receiving $40/hr incl. commissions).

Responsibilities

Onsite computer solutions for Windows-based PCs and Apple computers

Network installation and maintenance (wired, wireless, LAN, WAN)

Data recovery and loss prevention

Virus protection and Spyware/Adware removal

Computer security enhancement

PC Hardware and software fault isolation and repair

System repair and upgrades

Software upgrade and installation

Working with non-technical customers and setting them at ease

Qualifications

3-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking

Strong knowledge of PC troubleshooting and repair, both hardware and software/OS

Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)

Proficiency with peer-to-peer and client/server network configurations and troubleshooting

Managed Services Provider (MSP) experience a plus

Benefits/Perks

Great culture & team building events

Bonuses and commissions

Paid holidays and time off

Health insurance

Profit sharing plan

Ongoing paid training

Skills development with senior technicians

Support for continuing education with 50% certification fee reimbursement

Access to company vehicles

Opportunity to be a part of a fast growing and exciting brand!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.