Job Description

We are looking for a fun, outgoing, and personable help desk technician to provide in-person technical support to vendors, visitors and show producers at our events in the Fort Worth TX.

THIS ISN'T YOUR TYPICAL DESK-JOB IT WORK. We're a physical bunch. We climb ladders, climb on roofs, pull wire in ceilings, work at fairgrounds (which are absolutely filthy, sometimes), configure devices at our desk or sometimes standing in the middle of a barn. But most of all, we have fun. 

Applicants should have one year of relevant IT experience (or commensurate education), be comfortable in talking to customers face-to-face, and be willing to work in fast-paced environments. The primary responsibilities of this position are to provide technical support to visitors and vendors of the event facilities in which NetSteady provides services.

SCHEDULE: THIS POSITION'S WORKING HOURS WILL TYPICALLY BE BASED ON EVENT LOAD, NORMALLY THURSDAYS - SATURDAY WITH THE OCCASIONAL SUNDAY.

Qualifications

Desired qualifications for this position are as follows:

High School Diploma, some college preferred Experience in customer service environment Reliable transportation Ability to pass a background check Ability to learn new technologies and new methodologies quickly.

Additional Information

This is an awesome opportunity to start working with an amazing company! 

Here’s what NetSteady offers: • Starting pay of $12-$16 hourly • Average work week for this position is 18-30 hours per week, up to full time during busy seasons. • Opportunities for career advancement • A FUN AND ACTIVE work environment • Paid hands-on training and professional development • Opportunities for travel, meeting new people, and new experiences • People of all ages, backgrounds, and experience levels encouraged to apply.