Detailed Description
The Solutions Architect aligns with clients, partners, and internal teams, creating solutions to drive business value.
Roles and Responsibilities:
- Provide technical expertise in client engagements
- Contribute to team's ability to meet quota targets (revenue, profit)
- Create and deliver enticing proof-of-concepts/presentations/proposals
- Create high-level solution designs/architectures
- Translate business/technical requirements into actionable scope of work items
- Conduct effective client meetings and gather/document/influence requirements
- Develop strong relationships with clients as a trusted technical advisor
- Develop rapport and strong positive relationships with various individuals within the clients, manufacturers, industry peers, and internal resources
- Discover/identify potential new opportunities (wider and deeper)
- Articulate Netsync and OEM partners' value proposition
- Continually learn the newest technologies
- Lead alpha/beta testing and field trials
- Provide technical oversight on solution configuration, design, proposal, and deployment
- Effectively deliver training/knowledge sharing/transfer with both technical and non-technical audiences comprised of internal or external staff
- Assist with strategy development on how to best position technology internally and externally, including management, driving and reporting all corresponding architecture opportunities, and archiving financial targets related to revenue growth and gross profit
Additional Duties:
- Work closely with the Account Team to train them and align on client opportunities
- Contribute to delivery framework/design
Skills and Experience:
- Experience to meet the role responsibilities (usually 5-plus years of experience)
- Technical expertise in required technology (Collaboration, Wireless, Enterprise Networking, Security, Data Center, etc.)
- Competency in other solution sets: wireless, security, collaboration, and data center
- Excellent client management/resolution and problem solving skills
- Strong communication skills
- Strong understanding of business drivers
- Self-motivation but can work well independently and as part of a team
- Experience translating business requirements to technical requirements
- Experience with statement of work (SOW)/bill of materials (BOM) creation and scoping/pricing services
- Experience with design/network architecture
- Experience as sales engineer
- Experience with VAR, consulting, or other equivalent
- Experience with solution/financial justification (translating soft cost/benefits to dollar value, ROI, payback, TCO, hurdle rates, IRR, life-cycle return)
- Experience with competitive positioning
Minimum Qualifications/Technical and Education Requirements: