Contract position through IPS Staffing, who is a staffing company that works to assign its employees to contract assignments with corporations. We focus in the technology sector primarily and have great relationships with our clients.
Great reasons to join our team: Medical, Dental, Vision, PTO, Paid holidays, and more!
Detailed Description
The Client Inside Sales Representative (ISR) is responsible for supporting our sales organization through the processing of administrative duties associated with the selling of our products or services. The ISR will reach business targets through excellent telephone and email communications skills.
Roles and Responsibilities:
- Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.
- Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
- Assist in creating RFP responses to potential clients.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
- Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and/or reports.
- Coordinate customer training as necessary.
- Enter new customer data and update changes to existing accounts in the corporate database.
- Investigate and troubleshoot customer service issues.
- Attend periodic sales training where applicable.
- Appropriately communicate brand identity and corporate position.
Additional Duties:
- Working with Solution Architect and Account Manager to make sure we are shopping for best pricing
- Validating configurations being accurate
- Proactively finding promotions in channel for manufacturers
- Attending training to gain additional product knowledge
- Following up with customers on quotes sent out
Skills and Experience:
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Excellent Microsoft Excel Knowledge
- Success in qualifying opportunities involving multiple key decision makers.
- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to occasionally travel and attend sales events or exhibits.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
Minimum Qualifications/Technical and Education Requirements:
- University or college degree in Computer Science, Marketing, or an acceptable combination of education and experience.