Job Description

FULL JOB DESCRIPTION

MANAGED SERVICES ENGINEER II - MSP

We are looking for a Managed Services Engineer II - MSP to join our mid-size IT Managed Services Provider. This position is a hybrid in office and work from home opportunity. We support small to medium-sized businesses in a variety of industries which allows the Managed Services Engineer II - MSP to work with a diverse set of technologies. Employee growth is highly encouraged shown by our generous benefits, paid training, and certification reimbursement offered to all employees from day 1.

IT SUPPORT ENGINEER TIER II (PARTIAL REMOTE) – MSP RESPONSIBILITIES:

• Mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, printers, and workstations.
• Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance
• Provide support for Microsoft server technologies including Windows Server, Active Directory, Office 365, Hyper-V, and Microsoft Cloud
• Manage and Deploy Firewalls, Managed Switches, and other Networking Equipment
• Manage and Deploy VMWare Environments as well as Hyper-V
• Assist clients with technology planning, IT project management, reporting, and compliance

IT SUPPORT ENGINEER TIER II (PARTIAL REMOTE) – MSP REQUIREMENTS:

• Aruba, Watchguard, Meraki, or Cisco experience configuring, deploying, and troubleshooting
• 2+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER REQUIRED*
• Strong understanding of Microsoft technologies
• Must be comfortable administering server-side technology and networked computing systems.
• Mid Level to advanced experience with Microsoft Windows Server-based applications, services, and technologies (AD, DHCP, DNS, Office 365, Azure AD)

MANAGED SERVICES ENGINEER II - MSP BENEFITS:

• Salary + Project bonuses
• Health Insurance
• Generous PTO
• Reimbursement for Training/Certs

Company Description

Network Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do. At Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.