Work Experience

• Previous 3-5 years of experience supporting Cisco networking technologies in large enterprise environments.
• Hands-on experience of 3-5 years with Microsoft Azure networking or experience with another major public cloud platform required.
• Experience with network automation and orchestration using Ansible, Terraform, or similar tools.
• Experience with supporting SD-WAN (Cisco Viptela preferred) and/or SDN solutions (Cisco ACI a plus).
• Familiar with disaster recovery planning and network resiliency.
• Experience with TLS/SSL certificate management, including renewal processes, chain validation, and troubleshooting in platforms such as Sectigo and Cloudflare.
• Experience with Cloudflare/CDN configuration such as bot management.

Knowledge / Skills / Abilities

• Knowledge of IP networking, routing protocols (BGP, OSPF, VRF, etc.), and Cisco enterprise technologies.
• Familiar with data center hardware, virtualization, and load balancing (F5 BigIP, Azure Load Balancer, NGINX).
• Knowledge of Wi-Fi design, implementation, and troubleshooting.
• Confident and capable in troubleshooting network related issues.
• Strong understanding of DNS concepts and management.
• Knowledge of ITSM/ITIL practices and industry best practices for infrastructure design and management.
• Familiar with Jira and Confluence software.
• Experience with Cisco DNAC is a plus.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work in our Chicagoland facilities with hybrid schedule and up to 10% overnight travel.

Education

• Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience.
• Technical certifications: CCNA required ; CCNP preferred .
• Azure certifications or other public cloud certifications (AWS, GCP) highly desirable.