Job Description
Job Title: Network engineer / WAN Engineer
Location: Alpharetta, GA
Fulltime
About the Role:
We are seeking a skilled and experienced Network Engineer / WAN Engineer to join our team. The ideal candidate will play a pivotal role in designing, implementing, maintaining, and supporting our growing network infrastructure. This role involves working on-site 5 days a week from our Offshore Development Center (ODC) and collaborating closely with architects, field engineers, and cross-functional project teams.
Key Responsibilities:
- Design and establish network systems by defining system structure and standards.
- Plan and implement scalable network solutions to improve existing IT infrastructure.
- Monitor and optimize network performance; troubleshoot issues and outages.
- Collaborate with network architects to enhance performance and reliability.
- Investigate and resolve LAN and WAN failures using various diagnostic tools.
- Configure and maintain routing, switching devices, hosted IP voice services, and firewalls.
- Ensure security of the network by implementing and enforcing policies and access controls.
- Manage firewall configurations aligned with organizational IT security standards.
- Upgrade and maintain data network equipment to the latest stable platforms.
- Provide remote support during field installations and post-installation issue resolution.
- Conduct regular capacity management and audits of IP networks and hosted devices.
- Generate operational reports and status updates based on network activity and performance.
- Interface regularly with project managers, engineers, and technical support staff.