Provides Tier 3 support and engineering expertise for the design, testing, and implementation of the Next Generation Network across all DEA offices. Installs, configures, and troubleshoots diverse network architectures and devices; manages and maintains SD-WAN, DMVPN, Layer 2/3, and wireless networks; and implements network security measures, including access control models and firewalls. Additional duties include providing operational support for data centers, managing network applications on client workstations, optimizing VPN and network performance, implementing server load balancing and WAN optimization, and securing network access. The position also requires administering network (Cisco ACI), compute (Cisco UCS), and virtualization (VMware, UCS Director) environments, performing network diagnostics and analysis, troubleshooting production outages with service providers, terminating fiber and network cables, and independently designing, writing, and updating system documentation and network diagrams.
Qualifications