Job Summary:

The Network Engineer will provide IT customers with technical support with a variety of IT components.

Duties/Responsibilities:

• Outage network down support and troubleshooting.
• Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN controllers, DNS and DHCP
• Configuring firewalls, routing, and switching to maximize network efficiency and security.
• Customer technical support escalations as needed.
• Research and Development - Participate in ongoing efforts to improve our network designs.
• Maximizes performance by troubleshooting network problems, outages, and scheduling upgrades.
• Collaborates with network architects on network optimization.
• Participate in the Engineering On-Call rotation.
• Voice communications support.
• Network documentation.
• Network installations and configurations (travel may be required)
• Site Surveys / Site Repair Visits (travel may be required).

Required Skills/Abilities:

• Excellent interpersonal skills. Ability to work well with all team members in the organization, customers, and vendors.
• Excellent time management skills with a proven ability to meet deadlines.
• Flexibility and adaptability are critical in a fast-paced environment.
• Strong understanding of TCP/IP and VLANs.

Education and Experience:

• High school diploma required.
• Bachelor’s degree and/or technical networking certification preferred.
• Minimum 3 years networking experience.

Physical Requirements:

• Computer work
• Communications rack – equipment installation
• Ability to conduct site visits in the field.
• Ability to lift 20 pounds.