Benefits:

401(k)

401(k) matching

Free food & snacks

Health insurance

Paid time off

Vision insurance

New Business/Customer Service Representative I Job Summary: The New Business/Customer Service Representative processes new applications and verifies all forms are in good order for processing. Duties/ Responsibilities: • Review and process new applications, ensuring technical, legal, and underwriting guidelines are met using specific screening criteria • Enter new applications into database, processes underwriting requirements, and issues policies • Respond to inquiries from policyholders and agents regarding policy provisions, company procedures, and policy changes • Assemble or assist with assembling the new policy and maintaining filing systems Required Skills/Abilities: • Excellent communication skills including active listening • Service-oriented, detail-oriented, good organization • Basic computer skills with ability to learn new software • Good math aptitude Education and Experience: • High school diploma or equivalent • Customer service experience required • Fluent in English and Spanish, a plus Physical Requirements: • Prolonged periods sitting at a desk and working on a computer Schedule and Salary Range: • Full-time position – non-exempt • Monday through Thursday: 8:00 a.m. – 4:45 p.m. • Friday: 8:00 a.m. – 3:00 p.m. • Salary Range: $30,000 - $40,000 annually