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Concierge

New Century BMW

Concierge

Alhambra, CA
Full Time
Paid
  • Responsibilities

    QUALIFICATIONS EDUCATION

    High school diploma or the equivalent.

    LICENSES

    Driver's License

    OTHER

    Ability to read and comprehend instructions and information.

    Professional personal appearance.

    Excellent communication skills.

    Ability to meet company's production and quality standards.

    PHYSICAL REQUIREMENTS SURROUNDINGS

    move throughout the company facility for most of the shift.

    spend time outdoors in the weather and elements.

    spend time indoors in air-conditioned areas.

    SITTING

    on a regular basis

    STANDING

    on a regular basis

    WALKING

    on a regular basis

    BENDING, TWISTING AND/OR STOOPING

    on a regular basis

    KNEELING AND/OR SQUATTING

    on a regular basis

    LIFTING

    10 lbs to 25 lbs

    REACHING AND/OR LIFTING OVERHEAD

    on a regular basis

    CLIMBING

    stairs

    ladders

    REPETITIVE HAND/FINGER MOVEMENT

    on a regular basis

    GRASPING/GRABBING WITH HANDS

    on a regular basis

    PUSHING AND PULLING

    on a regular basis

    EXPECTATIONS GENERAL EXPECTATIONS

    Receptionist responsibilities including greeting customers in service drive, clearing service drive,

    Ability to file, organize and maintain records

    Ability to Multi-Task

    Customer Service responsibilities

    Making appointments

    Following up with customers

    Uppdating customer infomation when corrections are needed

    Contacting prospective customers

    Answer inbound calls to the service department, set appointments or direct call to correct person

    JOB-SPECIFIC EXPECTATIONS

    Greet customers in the service department

    Answer large volume of inbound and outbound calls for the Service Department

    Document and organize reservations of Service Department customers

    File, organize, and maintain all service records

    Serve as cashier in the department

    Have the ability to multi-task and handle more than one task at a time.