At New Earth Residential we believe in the power of community.
Do you enjoy attention to detail and the feeling of accomplishing incredible feats at the end of the day? If yes, you’ll love our Leasing Professional position! No shyness allowed!
If you enjoy working with people and have a positive, friendly attitude come join us! San Carlos is a 153-unit Community that is looking for a Bilingual part-time Leasing Consultant to help make things run perfectly!
General Summary of Associate Responsibility:
- To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/Vice-President
Preferred Education and Experience:
- A minimum of one (1) year of experience as a Leasing Professional
- Bilingual
- Strong leasing and marketing background as well as superior customer service
- A high school diploma or equivalent is required
- Community budgeting, preferred
- Demonstrated proficiency in Outlook, Excel, Word, and internet. ResMan and Knock Software experience preferred
Knowledge / Skills / Ability:
- Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the community
- Ability to independently establish priorities, manages time effectively, and fulfills assigned objectives and projects
- Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment
- Ability to comprehend legal documents and carry out related rent collections and lease management
- Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting
- Demonstrated understanding of property operations with emphasis on lease terms and to support contract enforcement, including collections
- Strong verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors
- Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply
Residential Standards Responsibilities:
- Greet prospects and residents with amazing customer service using standardized greeting
- Participate in leasing trainings
- Tour and lease apartment homes, generating quotes, closing and assisting prospective residents with rental application completion and credit verification processes
- Prepare all new lease and renewal paperwork according to specified standards
- Audit and approve lease files
- Follow up with new move ins to ensure resident satisfaction
- Research and shop all competitors and stay up to date on market conditions
- Update market surveys
- Post to Instagram & Facebook at least 3x per week
- Ensure all ILS’s are updated
- Assist in organizing community resident activities, preparing newsletters, and maintaining resident loyalty and retention programs
- Identify areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the community
- Walk community to ensure optimal curb appeal
- Perform any other duties as assigned
Community Inspections and Quality Assurance Review
- Make regular inspections of apartment community, office, amenities, and other common areas to ensure they are prepared according to standards
- Participate in immediate litter pick up from community exteriors and common areas to maintain community appearance standards
- Conduct inspection of make ready units to ensure completion
- Confirm completion of all service requests
Financial Performance
- Ensure Resman is updated with notices, move ins, leases, renewals, traffic and ensure availability is accurate
- Makes recommendations for scheduled rent increases
New Earth Residential offers a competitive compensation package including monthly bonuses, health, vision, dental and life insurance, and discounted rent program.