Job Description

THE COMPANY

Proactive Sports Performance was established in 2006 in Westlake Village. Backed with more than 25 years of experience, Proactive Sports has remained a premier location for sports specific and fitness training. Their unique and diverse methods of training have been featured on ESPN, CNN, Men’s Health, HBO, Fox Sports, ABC, and more. With a scientific and systematic approach to training, our Emmy-winning team serves as a consultant for numerous companies. Proactive Sports is opening its new facility partnered with Herbalife Nutrition in March 2021, while keeping their Orange County facility. Proactive Sports is home to more than 100 professional athletes while remaining a top location for local adult fitness, high school, and youth athletes. 

JOB SUMMARY

This position is the primary contact representing Company to the public and acts as the conduit for receiving and dispensing information to staff and client base. This position works with internal and external clients to ensure general facility operations are completed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PRIMARY RESPONSIBILITIES:

• Provide comprehensive leadership with an emphasis on operations, hospitality, cleanliness, and sales/profitability.
• Constant inspection and evaluation of the facility
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas and public spaces
• Ensure all appropriate charges are billed correctly to each client and forwarded to the accounting department for billing
• Provide support to management
• Customer service related duties (i.e. answering phones, greeting clients, etc.)
• Assist in inventory and orders as assigned.
• Maintain a positive image by reflecting a professional appearance and manner in all interactions with the public and internal associates

SUPERVISORY RESPONSIBILITIES:

• Assist the front end & back end of the business of all things outside of coaching at Proactive Sports
• Assist with coordination and communication with cleaning staff and overall facility needs

REQUIRED QUALIFICATIONS: 

• Demonstrate excellent leadership skills and sound business ethics
• Great oral and written communication skills.
• Strong interpersonal and conflict resolution skills.
• Effectively operate company technology and properly apply computer skills
• Establish and maintain effective working relationships

PROFESSIONAL CERTIFICATIONS:

• CPR – Certification to be obtained and paid for by Company.

SCHEDULE

This is a full-time position and requires individuals to be available to work Monday through Saturday.

Hours may fluctuate based on business and client needs.  Occasional evenings and overtime may be required.

TRAVEL REQUIREMENTS:

Occasional travel may be required as needed

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• While performing the duties of this position, the employee is regularly required to sit, talk, hear, observe, type, see, use hands to finger, handle, or feel; bend or stoop; reach with hands and arms.  The employee is frequently required to walk and stand for up to 4 hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work occasionally requires heavy physical exertion and may include lifting up to 50 pounds.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, physical requirements, and working conditions may change as needed.   

DISCLAIMER:

This job description is not to be considered an offer of employment or a contract for employment. Employment with the company is at-will. This means that we may change the terms and conditions of employment at any time, with or without advance notice or cause. It also means that employees may terminate their employment with the company.  All employees must comply with and adhere to our practice policies.

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