Duties and Responsibilities:

• First line support troubleshooting; responds to requests for technical assistance.
• Build out new computer systems and load user profiles.Provide user training and training on Apple devices.
• Onboard new users and offboarding tasks.
• Participate in a scheduled weekend maintenance rotation.

Required Qualifications

• Experience with software installation and workstation support.
• Experience with Microsoft Teams and other Microsoft 365 applications.
• Know Windows 10 Operating System including setup and configuration.
• Know networking concepts, server hardware, switching hardware, and cabling.