Benefits:

Health insurance

Training & development

We are seeking a friendly, organized, and patient-focused New Patient Coordinator to join our team. This position is responsible for creating a welcoming experience for new patients and helping them smoothly navigate the scheduling, registration, and onboarding process.

Responsibilities

Respond to new patient inquiries by phone, email, and other communication channels

Schedule and coordinate new patient appointments

Collect and verify patient demographic and insurance information

Explain office procedures, appointment expectations, and required paperwork

Coordinate referrals, records, and other documentation as needed

Communicate with patients regarding appointments and follow-ups

Maintain accurate and confidential patient records

Work closely with clinical and administrative staff to ensure a smooth patient experience

Provide excellent customer service and address patient questions professionally

Qualifications

Previous experience in a medical, healthcare, or customer service setting preferred

Excellent communication and interpersonal skills

Strong organizational and time-management abilities

Comfortable working with computers and scheduling/EHR systems (ECW)

Ability to handle confidential information professionally

Reliable, detail-oriented, and able to multitask in a fast-paced environment

Must have 1 year experiance

Insurance verification experiance required