• Author new content, such as: system and service guides; service descriptions; user, implementation, and web services guides; online help systems, etc.
• Work with senior-level writers to:
• Research subject matter and obtain and exchange information
• Create and maintain project schedule(s)
• Represent writing team in planning and review meetings with project cross-functional stakeholders
• Communicate status of project to team members, clients, and departmental management
• Proactively escalate problems and issues as needed
• Multi-task and prioritize assignments
• Analyze existing content for impacts and update them accordingly.
• Manage and maintain content for customized document editions (profiling) and publishing to various media (single-sourcing).
• Manage and store source files, complete quality artifacts, update metrics, and implement other processes as directed by the department procedures guide.
• May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates.
• Proficient with written and verbal communication for domestic and global audiences, business and technical alike.

Basic Qualifications

• Minimum of 6 months of work experience or a Bachelor's Degree
• Bachelors degree, graduating January 2021 - August 2022
• Minimum GPA of 3.0 out of 4.0 (or equivalent scale)
• Writing samples are required to demonstrate proficiency for both business and technical audiences. TCS will also administer an editing test as part of the formal interview process.

• 2 or more years of work experience
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.
• The ability to take on challenges and address problems head-on
• Strong ability to collaborate
• Highly driven, resourceful and results oriented
• Good team player and excellent interpersonal skills
• Good analytical and problem-solving skills
• Demonstrated ability to lead and navigate through ambiguity

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