New Undergraduate Technical Writer

Learn more about Visa


New Undergraduate Technical Writer

Denver, CO
Full Time
  • Responsibilities
    • Author new content, such as: system and service guides; service descriptions; user, implementation, and web services guides; online help systems, etc.
    • Work with senior-level writers to:
    • Research subject matter and obtain and exchange information
    • Create and maintain project schedule(s)
    • Represent writing team in planning and review meetings with project cross-functional stakeholders
    • Communicate status of project to team members, clients, and departmental management
    • Proactively escalate problems and issues as needed
    • Multi-task and prioritize assignments
    • Analyze existing content for impacts and update them accordingly.
    • Manage and maintain content for customized document editions (profiling) and publishing to various media (single-sourcing).
    • Manage and store source files, complete quality artifacts, update metrics, and implement other processes as directed by the department procedures guide.
    • May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates.
    • Proficient with written and verbal communication for domestic and global audiences, business and technical alike.
  • Qualifications

    Basic Qualifications

    • Minimum of 6 months of work experience or a Bachelor's Degree
    • Bachelors degree, graduating January 2021 - August 2022
    • Minimum GPA of 3.0 out of 4.0 (or equivalent scale)
    • Writing samples are required to demonstrate proficiency for both business and technical audiences. TCS will also administer an editing test as part of the formal interview process.
  • Desired skills
    • 2 or more years of work experience
    • Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.
    • The ability to take on challenges and address problems head-on
    • Strong ability to collaborate
    • Highly driven, resourceful and results oriented
    • Good team player and excellent interpersonal skills
    • Good analytical and problem-solving skills
    • Demonstrated ability to lead and navigate through ambiguity
  • Industry
  • About Us

    Visa is a payments technology company. The beating heart of our company is VisaNet, our global processing network that enables digital payments to happen securely and reliably in the blink of an eye. Our mission is to connect the world through the most innovative, reliable and secure payments network — enabling individuals, businesses and economies to thrive.