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Field Technician

New Visions Communications Inc

Field Technician

Syracuse, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Parental leave

    New Visions Communications is a high-energy fast-growing technology company that installs and provides broadband services, including High-Speed Internet, Television (IPTV), and Telephone Service to consumers and businesses. Our Field Technicians provide the crucial boots on the ground support necessary to provide and maintain these cutting edge services.

    Roles and Responsibilities · Efficiently install Fiber optic cable and associated network devices necessary to provide IP Television, Broadband, and Telephone service in customer homes, small business, and commercial sites. · Support network infrastructure and customer services by troubleshooting and taking corrective actions in the field. · Learn and become proficient in installing and maintaining fiber optic systems. · Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers. · Actively support sales and marketing related activities. · Maintain a clean and organized working environment on a customer’s premise and around company facilities. · Must have the ability to climb and maneuver a ladder, lifts, or aerial buckets, working knowledge of hand tools, and the ability to lift 75 lbs. · Work will involve on-call hours, overtime, evenings and/or weekends.

    Job Requirements · Must have 3-5 Years of experience installing home broadband, Television, and telephone services. · Must have computer skills and be knowledgeable in supporting a wide range of computing applications, including device configurations and working knowledge of using a computer, laptop & smartphone · High School diploma or equivalent · Valid Drivers license with good driving record. · Technicians must provide their own hand tools and PPE to perform job duties, as well as a smart phone without restrictions on communications.