(Those who previously applied need not re-apply)

AMENDED 

Position Summary: The Equal Opportunity Complaint Investigator will conduct investigations of complaints of discrimination and unlawful harassment pursuant to federal, state, and local EEO laws and the DOE’s Non-Discrimination policy. Performs related work.

Reports to: Executive Director of the Office of Equal Opportunity & Diversity Management

Key Relationships: Serves as a liaison between DOE and outside entities that request complaint file information, including the Corporation Counsel, Special Commissioner of Investigation and the Office of Legal Services. Collaborates, when necessary, with the Office of Special Investigations regarding overlapping investigative issues.

Responsibilities

• Provides over-the-phone and walk-in complainants with information regarding Department of Education (DOE) Non-Discrimination Policy and internal complaint procedures.
• Conducts interviews of all relevant parties to a discrimination complaint; including, but not limited to, the complainant, the respondent, witnesses, students, parents of students, and staff members. School-based investigations may require travel to schools in any of the five boroughs. Interviews complainants, converting oral allegations to written format.
• Analyzes complaints, develops investigative plans, conducts fact-finding, reviews documents, conducts related research, prepares related correspondence, and submits confidential reports containing investigative findings.
• Assists in the administration and input of data into the Master Complaint Log database.
• Contributes to the coordination and completion of any reports mandated by federal, state, and local agencies, such as the Equal Employment Practices Commission (EEPC) report.
• Assists in the analysis and/or preparation of reports indicating complaint trends based on data collected.
• Reviews and analyzes the Department of Education’s affirmative action/equal opportunity programs and reports; provides technical assistance in their implementation through on-site compliance reviews; trains agency personnel in all relevant equal opportunity laws and regulations.
• Assists in the preparation, dissemination and implementation of rules, regulations, procedures and guidelines related to the review of internal complaints of alleged discrimination.
• May serve as the Unit Chief of the Complaint Unit. If serving in this capacity, Unit Chief responsibilities will include:
  • assisting and implementing trainings for investigators;
  • providing guidance regarding investigations and drafting investigative reports;
  • assisting in the review of investigative work;
  • working to ensure compliance with the Non-Discrimination Policy and internal complaint procedures, and
  • performing related tasks.

Qualification Requirements:

Minimum

1. A baccalaureate degree from an accredited college and three years of full-time satisfactory professional experience in one or more of the following fields: equal employment opportunity, human rights, community relations, law, social services, education, investigation, human resources or public relations.
2. A four-year high school diploma or its educational equivalent and seven years of full-time satisfactory professional experience as described in " 1 " above; or
3. Education and/or experience equivalent to "'1" or "2" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Preferred

• Strong writing, negotiation and organizational skills.
• Internal candidates preferred.

Salary: $58,211+

Please submit a resume and cover letter with your application. 

Resumes will be reviewed until position is filled.  Please submit your application as soon as possible.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO