Job Description

The Community Outreach and Engagement Manager will lead the planning and execution of engagement and outreach actions and activities with community and faith-based member organizations, schools, and partner organizations.  

The Community Outreach and Engagement Manager must be passionate about NYPCC’s mission, enjoy getting out into the community to promote the services of NYPCC, be organized, creative, a self-starter, and have a flexible and adaptive approach.

The Community Outreach and Engagement Manager will work closely with other directors across NYPCC to ensure that partnership and program development, plans and processes align and meet the needs of NYPCC. S/he will work closely with the Marketing Team, Director of Special Projects and Initiatives, and CBO partners within the communities NYPCC serves.

RESPONSIBILITIES:

• Reach out to schools, block associations, PTAs, senior centers, and religious congregations, and other CBOs to provide information about NYPCC’s mental health services for children and families
• Plan and implement community events hosted by NYPCC, and conduct outreach at street fairs, health fairs, youth fairs, public school open houses and other public events
• Connect with local nonprofits and other service providers, to collect information about the services they provide and any eligibility requirements
• Work in collaboration with the Director of Administration and Marketing, along with the CEO to develop strategies to target individuals most in need within the community
• Work alongside the Marketing team to develop a system for the creation and approval of outreach flyers, brochures, handouts, and other materials
• Support all NYPCC’s outreach and marketing communication efforts, on social media postings, virtual workshops, newsletters, and other community-focused communications as well as promoting any upcoming events.
• Attend and represent NYPCC on various community boards within the areas which NYPCC serves including federal, state, and local government offices and agencies
• Create and manage an outreach database; maintain a calendar of outreach dates/times/locations, and ensure that employees conducting outreach have appropriate materials for distribution to the public
• Other projects and duties as assigned

Qualifications

KEY REQUIRED SKILLS AND COMPETENCIES:

• Must be bilingual (English/Spanish)
• Relevant Educational Background – 6-8 years of professional experience in community outreach and engagement, including direct experience working in or with community and/or faith-based institutions.
• Master’s Degree preferred
• Demonstrated Excellence in Engagement and Mobilization – Proven leadership and success in engagement and mobilization at the individual, community, and organizational levels, strong interpersonal and relationship building skills, with the demonstrated ability to engage and influence others
• Committed and passionate about the mental health field
• Outcome and Results Orientation – Demonstrated ability to manage an outcomes-based approach; proven experience of outreach and mobilization, managing community initiative outcomes, and using data to inform continuous improvement and decision-making; proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make strategic decisions through a combination of analysis, wisdom, experience, and judgment; ability to balance the delivery of programs against the realities of a budget; problem solving, project management, and creative resourcefulness
• Operational Management & Capacity Building – Ability to effectively build organizational and staff capacity including the processes that ensure the organization runs smoothly and achieves outcomes; understanding of management and processes within nonprofit organizations; experience and demonstrated success in setting effective goals, objectives, and outcomes; excellent MS Office 365 skills (including Word, Excel, and SharePoint etc.) and knowledge of database management (such as Salesforce)

SUPERVISORY RESPONSIBILITY:

This position manages a team of 4 employees and is responsible for coaching, teambuilding, and performance management.

WORKING CONDITIONS:

Time spent in this position will be split between being in an office setting at one of our locations (East New York, Brooklyn | Bushwick, Brooklyn | the Bronx), attending meetings, events, and programs at other locations such as schools, including outdoors in natural settings (for example, in parks).  The weekly location will vary based on community activities.

Work hours may shift dependent on project or program needs. This is a leadership-level salaried position that will periodically require work outside of the normal workday (9a.m. – 5p.m. Monday – Friday) and occasionally on a Saturday.

PHYSICAL REQUIREMENTS:

The incumbent should be able to lift 20 pounds. The incumbent should be able to sit and stand for at least 4 hours at a time.

Additional Information

All your information will be kept confidential according to EEO guidelines.