Job Description

WHAT YOU'LL LEARN

• Learn the main functions of Ticketmaster Archtics ticketing system to complete daily operations at Red Bull Arena. Consists of face-to-face interaction with patrons and Red Members for individual sales, customer service, and all other related ticket issues.
• Communication with account representatives for distribution of tickets for the 2023 season, which includes printing tickets, and group/individual ticket package mailing.
• Learn how to manage the seat inventory for all events. Includes reclassing of seats, delegating holds, and setting tickets for Account Manager, Will Call or regular mail on individuals' accounts.
• Creation and maintenance of promo codes for account representatives using Archtics, upon request.
• Assisting our sales staff & finance team with support, research, projects, and operation aid during game days.

BECAUSE OF THE CYCLICAL NATURE OF THE ENTERTAINMENT INDUSTRY, YOUR ASSIGNED HOURS MAY VARY TO REFLECT OUR NEEDS (INCLUDES NIGHTS AND WEEKENDS).

Qualifications

Experience: Knowledge of and/or enthusiasm for soccer, the New York Red Bulls/MLS, and professional sports a plus.

Attendance at all Red Bull Arena events is strongly encouraged (events are generally held on Wednesday, Saturday, and Sunday Evenings. There are some weekday events).

Additional Information

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.