Job Description

ABOUT THE JOB Newhaven Display is seeking a full-time Distribution Account Representative to work at our Elgin, IL headquarters. This position is for a self-starter, willing to contribute as a team player within the Distribution sales and product marketing sector of the company. A mix of customer support and marketing analytics, the right candidate will love developing relationships as well as reporting on trends, competition, and forecasting. 

RESPONSIBILITIES  

_DISTRIBUTION SUPPORT  _

• Provide regular product support and follow up to 2nd tier Distributors.
• Review and maintain online product content on authorized distribution web sites.
• Responsible for developing 2nd tier distributors as well as continuous performance evaluation.            
• Coordinate new business opportunities and work closely with engineering departments.
• Provide product training for new product releases to 2nd tier distributors as well as territory sales Reps.
• Create monthly market and forecast reports on account sales and new product activity.
• Assist with managing distribution stock levels, stock rotations, etc.
• Maintain and create monthly distribution channel reports.
• Assist with overflow of incoming sales calls, confirm and coordinate shipping instructions.

_PRICING/QUOTES _

• Provide price quotations by phone or email on stocked items and log into database.  Create summary reports on quote success ratio.  Assist with price books for Distribution.

PRODUCT TRENDS AND RESEARCH

• Research market trends within assigned Distributors and their competitors. 
• Provide input and support data on new product offerings and coordinate with Distribution, Sales & Engineering Departments.

TRAVEL

• Plan for local or light domestic travel to assigned Distributors to improve relations, sales and support activity.

REQUIREMENTS

• Associate Degree or higher.
• Minimum 1 year of related experience.
• Strong verbal and writing skills, self-starter and results oriented individual is a must.
• Detailed and organizational skills, capable of completing tasks with limited supervision.
• Experience with MS Word, Excel and PowerPoint is a must.
• Experience working face to face and directly with customers via phone, teams/zoom or email to resolve issues.
• Experience with LCD, VFD, OLED or TFT display technologies is a plus.

Company Description

Newhaven Display is seeking energetic and thoughtful team members to join our fast growing company. Here we provide quality electronic displays and services throughout the world, and while we work hard to be an industry leader, we believe in having fun while doing so. We pride ourselves in creating a friendly and comfortable community among our employees where communication is open and career development is a priority. Company events like summer barbecues and luncheons on our patio are regular, and social gatherings are common. We are more than just co-workers, we are colleagues and friends. We offer excellent Medical, Dental and Vision insurance along with PTO, 401k Options and Long Term Disability.