Job Description

NEXGRILL INDUSTRIES, INC.

LOCATION: Chino, CA                                       POSITION: IT Assistant

Nexgrill is a leading global producer of gas and charcoal grills and grill accessories. We design and market an extensive line of high-quality grills under the Nexgrill and KitchenAid brands, as well as OEM products for several global retail partners.

We are seeking an IT Assistant to join our Corporate Services team who is able to provide technical support, drive efficiency, provide and implement recommendations that will result in higher quality and faster processes.

RESPONSIBILITIES:

• Maintaining, processing and troubleshooting the company’s computer programs, software and systems
• Answer users' inquiries regarding computer software and hardware operation to resolve problems.
• Installs, configures, and maintains MS-Windows software and Dell hardware on network physical and virtual servers
• Manages technology assets, including hardware, software, and support requisition, tracking, and licensing
• Supports systems software, hardware, and connectivity to ensure maximum availability and performance
• Prepare evaluations of software or hardware and recommend improvements or upgrades.
• Set up equipment for new employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
• Analyze data and apply critical thinking in order to develop processes and information
• Perform technical analysis to identify root cause of issues

QUALIFICATIONS AND SKILLS:

• BA/BS Degree or IT related certifications PREFERRED
• 2 - 5 years of technical support experience PREFERRED.
• Strong knowledge of Microsoft Server 2012, Exchange 2013, Office 2010/2013, Office 365, networking diagnostic tools, Microsoft Exchange 2013, Active Directory.
• Excellent written and verbal communication skills.
• Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve project issues and challenges.
• Must be accustomed to working on various issues simultaneously and ensuring the integrity of each project.
• Legal work status in the U.S.

EMPLOYEE BENEFITS:

We offer our full-time employees employer paid health premiums for select plans. Our dental and vision plans are voluntary with low group rates. Additional benefits include a 401k plan after one year of employment with a Safe Harbor Plan (non-elective) with 3% contribution. After two years with the company, employees will receive life insurance and long-term disability insurance. All full-time employees also enjoy holiday pay and earn generous sick and vacation days.

Powered by JazzHR

7sa6KgfsSR