Job Description

Nexiya is seeking a Service Staff Assistant to perform daily administrative and clerical tasks. This is a long-term contract to support our client who is a major utility in San Diego. The position is fast paced, while utilizing multiple utility computer software programs. Responding to urgent gas and electric service requests. Nexiya is a nationwide staffing and recruiting company servicing utility and telecom industries with its corporate office located in San Diego, CA. Join Nexiya today to become part of an elite team of experts in the utilities and telecommunication industries.

ROLES & RESPONSIBILITIES:

• Review and input customer Request for Service into utility database in a complete, accurate, and timely manner
• Package residential and commercial customer requests for gas and electric services
• Answering phones and contacting customers on the utility’s behalf
• Scheduling field related matters for the staff
• Assist Service Coordinators, Planners, and other staff as needed
• Attend staff meetings and record all action items for staff
• Successfully manage multiple projects and priorities.
• Perform other job duties as assigned

EDUCATION/EXPERIENCE REQUIREMENTS:

• A high school diploma and previous office experience is required. College degree preferred.
• Minimum 2 years of experience in a project-related role and/or administrative support role, preferably with construction background
• Ability to work independently under limited supervision and with urgency
• Ability to work in a team environment
• Ability to quickly learn and develop strong working knowledge of various software (SAP, IPMP, Outlook, Basic Excel), applications
• Must be a highly organized individual with strong attention to detail
• Strong customer service skills and proactive follow-up (internal and external)
• Strong communication and writing skills
• Must be able to apply critical thinking skills, analytical skills, and organizational skills
• Proficient with Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Must be able to successfully pass client's background screening process
• A valid driver's license with an acceptable driving record
• Candidate must be eligible to work in the US

BENEFITS:

• 401K & Match
• Health insurance
• Dental insurance
• Vision insurance
• Vacation
• Sick Leave

Nexiya, Inc. proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Description

Nexiya is a nationwide staffing and recruiting company servicing utility and telecom industries with its corporate office located in San Diego, CA. Guided by our core values of honesty, loyalty, efficiency, and commitment, we attract and maintain high-quality talent in order to create long-lasting relationships between our clients and employees.