Benefits:

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Parental leave

Vision insurance

Wellness resources

JOB OVERVIEW

The Next Gen Operations Director provides collaborative, day-to-day support for TrailKids and PTSM, helping bring vision to life through systems, planning, and relational project coordination. This role helps move ministry initiatives forward and supports a meaningful, aligned discipleship experience for kids, students, and families.

SPECIFIC DUTIES:

Operational Systems, Data & Event Metrics

Maintain clear, supportive tools that help staff in their ministry goals—calendars, planning guides, Planning Center, and metrics/data.

Implement user-friendly processes that foster teamwork, reduce confusion, and equip staff and volunteers to lead confidently.

Assist in tracking and evaluating event KPI metrics to help teams celebrate wins and inform them for future events.

Champion the Data Team and Shepherd’s Dashboard to better care for our volunteers and monitor engagement

Support the Next Gen Pastor by keeping a high-level pulse on the health of the teams

Project Management & Vision Implementation

Partner with staff to create and manage planning guides that bring clarity and consistency across departments.

Coordinate timelines and details for ministry-wide projects and events, keeping everyone informed and supported along the way.

Work with the Next Gen Pastor to turn vision into action through simple, scalable systems.

Help maintain success for shared ministry goals and assist in measuring progress along the way.

Support the alignment and implementation of planning and strategy guides across Next Gen ministries

Lead and support key Next Gen workgroups

Budget Oversight & Operational Support

Support ministry leaders in managing budgets ensuring alignment with ministry events and priorities.

Forecast SOPs and partner with the Operations Director to ensure they fit within budget

Walk environments regularly and collaborate with ministries and Operations Team to ensure spaces are safe, welcoming, and “Sunday Ready.”

Advocate and ensure operation tickets and maintenance are getting done while discerning priority of what needs to get done first.

QUALIFICATIONS:

Aligns with Preston Trail beliefs and outward values (https://prestontrail.org/about/aboutus)

Committed to our team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance

Highly collaborative team player with high relational and emotional maturity

Must complete both the Employment Application and Assessment here within 2 business days of applying

Proven project management experience with the ability to lead initiatives from planning to completion

Strong administrative and organizational skills with an eye for detail and follow-through

Ability to create and manage systems, schedules, and workflows in a fast-paced ministry setting

Familiarity with church ministry operations and a passion for supporting the team behind the scenes

ORGANIZATIONAL RELATIONSHIPS:

MINISTRY TEAM: Next Gen Team

REPORTS TO: Next Gen Pastor

EMPLOYMENT CLASSIFICATIONS:

Category: Full-time

Hours per Week: 40-50 hours

DOL Classification: Exempt

Employee Class: Support

Weekends Required? Yes

Commissionable? No