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Transition Coordinator

Next Generation Management Services

Transition Coordinator

Sunrise, FL
Full Time
Paid
  • Responsibilities

    Next Generation Management Services is a professional property management and accounting company looking to hire a full-time Transition Coordinator to become the newest member of our skilled, diverse, and dynamic team! We seek someone who can take on a challenge while providing excellent customer service and professionalism. At Next Generation Management Services, we offer the support, training, and resources needed to not only make you successful but also help you progress both personally and professionally. We offer continuing education credits, training seminars, and much more. Our belief in teamwork, communication, and strong leadership will advance your career and take you to the next level. Come join our all-star team and apply now! Selected applicants will be contacted via email to schedule an in-person interview at the Next Generation Management Corporate Office. Please make sure to read, understand, and agree to the job responsibilities, qualifications, schedules, property locations, and salary expectations before applying for this position: Experience: • Minimum of 2-3 years prior experience as a Licensed Property Manager for a Condominium Association/HOA, or 2-3 years prior experience in a property management company transition capacity. Schedule: • Monday through Friday 9:00 AM-6:00 PM (with a 1-hour lunch from 12 PM-1 PM) Compensation: • $20-$24 per hour (depending on experience). PTO: • 40 hours of sick PTO after the 90-day probation period. 40 hours of vacation PTO after one year and 7 paid federal holidays. This position is based out of our corporate office in Sunrise, FL, however, this position will be required to travel to properties as needed located within Broward, Miami-Dade, & Palm Beach counties. Must have reliable transportation and a valid Florida driver's license. Responsibilities: • Liaise and coordinate efforts from all NGMA including IT, Human Resources, Accounting, Business Development, Client Relations, Insurance, and the Executive Team • Setup of new account in all NGMA software/hardware/systems • Performing all responsibilities while demonstrating outstanding customer service skills representative of NGMA as it relates to this function • Maintaining organized and updated resident files and records • Answering phones, taking memos and maintaining files, greeting clients and homeowners • Working interdepartmentally, as well as with external customers and vendors • Completes and follows up on everything included within the Transition Checklist promptly to ensure that transitions are completed within 90 days • Communicates and facilitates the successful exchange of information to/from attorneys, management companies, insurance agents, and Board members to ensure a smooth transition • Completes and distributes reports to communicate the transition status of a new account • May schedule and conduct meetings and presentations for internal staff and Board members, if needed • ImplementNGMA standards, core values, vision, and mission to new and existing sites • Visit onsite properties to ensure that software/hardware/systems are properly set up Qualifications: • Must have prior experience in a property management capacity • Working knowledge of industry standards and regulations • High school diploma or equivalent. Associate or Bachelor’s degree preferred • Must be authorized to work within the United States • Must be proficient in English and Spanish, both verbal and written • Excellent communication skills are a must • Must have reliable transportation, a valid driver’s license, and vehicle insurance • Ability to efficiently operate software such as Microsoft Word, Microsoft Excel, Microsoft Outlook, & Microsoft Teams • High command of computer hardware/software is required • Able to operate basic office equipment including copiers, fax machines, and filing cabinets, and enter data into a computer • Attention to detail and a strong ability to follow up • Strong organizational and time management skills • Must have the ability to maintain a professional demeanor and appearance at all times • Superb critical thinking and solution-driven mentality with the ability to perform in high-pressure situations • Team player and ability to adapt to a constantly changing environment • Physical requirements: Ability to lift up to 20 lbs. Must be able to work outside as needed, climb stairs, and navigate the property/buildings as required to meet basic functions • Working conditions: the majority of work will be completed indoors Compensation: $20 - $24 hourly

    • Liaise and coordinate efforts from all NGMA including IT, Human Resources, Accounting, Business Development, Client Relations, Insurance, and the Executive Team • Setup of new account in all NGMA software/hardware/systems • Performing all responsibilities while demonstrating outstanding customer service skills representative of NGMA as it relates to this function • Maintaining organized and updated resident files and records • Answering phones, taking memos and maintaining files, greeting clients and homeowners • Working interdepartmentally, as well as with external customers and vendors • Completes and follows up on everything included within the Transition Checklist promptly to ensure that transitions are completed within 90 days • Communicates and facilitates the successful exchange of information to/from attorneys, management companies, insurance agents, and Board members to ensure a smooth transition • Completes and distributes reports to communicate the transition status of a new account • May schedule and conduct meetings and presentations for internal staff and Board members, if needed • ImplementNGMA standards, core values, vision, and mission to new and existing sites • Visit onsite properties to ensure that software/hardware/systems are properly set up