Job Description

If you understand the value of first impressions, love a fast-paced environment, possess a natural optimism, and have experience in the administrative field, then please read on!

Wu's Healing Center, an established acupuncture clinic, is seeking a part-time, experienced receptionist. We are a very unique small business, with low employee turnover and a loyal team of staff committed to offering the highest quality of support to our clients.

The ideal candidate will possess excellent verbal and written communication skills and must exhibit exceptional ability to interact with individuals at all levels. Demonstrated ability to exercise good judgment and tact while consistently providing a high level of customer service is critical. The Receptionist must have the ability to maintain focus and professionalism while multi-tasking (i.e., operating a multi-line telephone system while assisting visitors, staff and business owner). Dependability, reliability, and timeliness in the completion of assignments are required. The Receptionist must demonstrate skill and experience using Microsoft Word, Excel and the Internet. Interest in and open to learning skills in the treatment rooms is a plus!

This will always be a part time role and we are looking for candidates who want part time work, not part time while looking for full time. Thank you for understanding!

PRIMARY RESPONSIBILITIES:

·       Greet clients

·       Schedule appointments using Google Calendar

·       Check out clients using QuickBooks Online

·       Retrieve and return client's file

·       Daily accounting

·       Perform client intakes

·       Present new client orientation

·       Creation of informational flyers for clients

·       Relate correspondences from clients to doctor

·       Collaborate between clients, staff, doctor/owner.

·       General office duties

QUALIFICATIONS:

·       Some knowledge in Traditional Chinese Medicine/Eastern/Alternative complementary medicine

·       Excellent customer service/phone skills

·       Strong multi-tasking skills

·       Highly Organized

·       Flexible

·       Fast learner

·       Professional demeanor

·       Ability to maintain confidentiality

·       Positive attitude

·       Strong communication skills

·       Knowledge of all Microsoft Office applications, QuickBooks, Google Calendar

·       Prior experience in customer service/medical office setting preferred

This is a part-time position, Monday, Wednesday, and Friday from 8:45 a.m. to 5:45 p.m., including a one-hour lunch break. Hourly compensation DOE - $20 per hour during training period and up to $22 per hour after training is completed.

Please send a current resume and cover letter as attachments. No phone calls please.

We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records