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Program and Systems Analyst with Verizon Wireless

NextGen Global Resources

Program and Systems Analyst with Verizon Wireless

Irving, TX
Full Time
Paid
  • Responsibilities

    Job Description

    SYSTEM INTEGRATOR

    LOCATION: Irving Texas (REMOTE)

    LENGTH: 15 to 30 Months

    WORK AUTHORIZATION: W2 candidates Only

    RESPONSIBILITIES: This position is responsible for implementing strategies for the Global Supply Chain Systems Team. In this role you will be responsible for leading Strategic Projects, creating, designing and conceptualizing Strategic initiatives and programs that focus on process re-design and advancement of the various system capabilities within the Global Supply Chain, third party logistics vendors (3PL) and Verizon’s legacy systems.

    As the Strategic technical lead you will be the liaison between the business and internal/external systems contacts and will be required to create and foster collaboration between the business (All channels) and systems contacts. The successful candidate will need to create and innovate ideas that will meet corporate objectives, financial targets and timeliness across the supply chain SAP support model in the areas of planning, forward & reverse inventory & 3PL vendor management, wireless and/or wireline customer fulfillment and distribution centers.

    This position has responsibility for project managing several strategic projects and programs simultaneously across the various process and systems work streams. Lead will be responsible for driving strategies to align process and systems strategies with impacted (internal/external) teams with a strong focus on requirements gathering, testing, implementation and production validation of highly visible / high impact strategic and foundational programs. This person will be responsible for ensuring all training, knowledge transfer and organizational change management (OCM) activities are supported. The candidate must have excellent interpersonal skills, experience influencing peers, vendors, subject matter experts and executives within his/her own organization, as well as outside the organization.

    Preferred experience collaborating with Supply Chain planning and operations, Finance, Retail, Product Marketing, Engineering, Sourcing and Network teams. This position will also be accountable for providing strategic direction to impacted internal/external teams to resolve process and systems production support issues and escalations. Incumbent is required to have excellent working knowledge of the various Supply Chain SAP and legacy systems.

    The successful candidate must have the ability to rationalize root cause analysis data, create resolution strategies (process/systems) and provide guidance between peers, internal/external stakeholders and IT teams to minimize/resolve impacts to customer service levels. Candidate will ensure all customer and system impacts are resolved by impacted teams by conducting the necessary clean ups, process re-design, enhancements and through communications via the appropriate channel contacts. Testing and defect management experience is required on high impact systems integration programs.

    This position has no direct reporting resources but will be responsible for leading members on project teams; therefore, influencing and encouraging others to support projects over and above their BAU tasks is essential. Influencing change that impacts organizations outside of Global Supply Chain is a key part of this role. 

    QUALIFICATIONS: 

    1. Expert understanding and experience in Supply Chain disciplines and implementation of software solutions with a particular focus on implementing transformational initiatives (systems and process) and change management.
    2. Strong communication, analytical and strategic thinking skills.
    3. Ability to influence people and work with all levels of an organization.
    4. Ability to communicate with and influence senior management and leaders.
    5. Experience in working with implementing projects across multiple stakeholder groups. Must have strong background in systems such as SAP (IS Retail, IM, MM, MMFI, CCOM, LE Logistics Execution) and JIRA. Detailed knowledge and use of Microsoft Office software applications specifically including VISIO and MS Project.
    6. G-Suite experience is required. Functional Accountability Responsible for the leadership of a work group and/or development of broad programs or projects in support of organizational or area strategies; communicates & translates functional/operational goals into team goals; manages implementation of policies and procedures; typically reports to a Senior Manager or Associate Director.

    This position offers Health/Dental/Vision benefits and a possibility for extension and/or conversion. Please apply or send resumes directly to GARRETT.FITZGERALD@NEXTGENGR.COM. Thank you for your time and I look forward to speaking with you!

    Company Description

    What you need to know about us We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A NG/GTA recruiter will confirm and share more details with you during the interview process.