Job Description
The Inside Sales Manager is responsible for generating new sales for our existing customer base.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
ESSENTIAL FUNCTIONS: In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
- Identifies, develops and closes sales opportunities from within the existing customer base as assigned, focusing on all aspects of growth and expansion within existing clients
- Deliver in-depth, broad-based sales presentations and/or demonstrations of add-on products into the assigned white space in order to close sales
- Prepare and present weekly/ monthly forecast reviews
- Successfully move inside sales deals through the sales process to close in accordance with company standards and values
- Conduct onsite Customer Visits in accordance with performance metrics for Inside Salese role
- Proactively issue sales proposals, quote prices and negotiate final terms and conditions within established process and parameters of authority, staying within approved discount percentages and/or other management guidelines
- Strategize with client success / account management team to maximize outbound efforts
Conduct account reviews in conjunction with client success team to identify areas of opportunity for inside sales
- Following up on leads generated by marketing campaigns in order to develop and close inside sales
- Attend Trade Shows to represent the company, develop interest, generate leads and close business
- Work with client success / account manager to facilitate clients transitioning to our “hosted solution” in accordance with internal practices and procedures
- Clearly communicate any non-revenue generating customer issues to client success / account management team to be handled appropriately
- Facilitated all aspects of sales for additional workstations and cloud conversions