Job Description
PRINCIPAL DEVELOPER PRODUCTION SUPPORT (ONLY US CITIZENS/GC HOLDERS)
REQUISITION NUMBER:550065
JOB CATEGORY: SOFTWARE ENGINEERING
SAN DIEGO, CALIFORNIA US
Nextek Service Inc is looking for a Principal Developer Production Support Engineer for our premier client’s Automotive Platform in San Diego. This position is responsible for monitoring, resolving and communicating customer and application tickets related to Informatica, Oracle, Greenplum, SQL Server database and Linux shell scripts for the automotive marketing platform.
Responsibilities:
- Responsible for monitoring and resolving issues for applications with technologies such as Informatica, Oracle database, Greenplum, SQL Server database and Linux shell/python scripts.
- Collaborate with customers, and developers in monitoring, escalations, and resolving tickets for the automotive marketing platform.
- Assist in triaging, assigning tickets based on customer tickets, program alerts and documentation of runbook in collaboration with developers, internal users and departments.
- Develop runbooks to define the steps involved in monitoring and resolving tickets.
- Responsible for monitoring and automating data feeds and Informatica workflows.
- Responsible for guiding and mentoring junior team members
- Collaborate with development teams for escalations and meet SLA to resolve tickets.
- Develops and implements automated solutions in accordance with policies and procedures.
- Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.
Qualifications
- Application Support Engineer with 8+ years of experience in Application Development and Support
- Education: Bachelor’s degree in Computer Science, or equivalent
- Excellent skills in Informatica required
- Excellent skills in Oracle database or SQL Server database required
- Working knowledge of triaging tickets, working on tickets, and monitoring alerts. Experience with ServiceNow is a plus
- Familiar with Software Development Life Cycle, various development methodologies, and able to independently participate in each phase.
- Ability to implement solutions that are reliable, scalable, and perform at a high-level to meet the service levels associated with mission-critical solutions.
- Proven analytical and problem-solving abilities with ability to anticipate and avoid problems.
- Ability to work well within a team environment that includes geographically distributed team members.
- Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment.
- Good communication skills (verbal and written)
- Ability to build flexible and extensible systems with focus on code reuse and generation.
- Willing to work during Production environment maintenance hours outside of normal business hours
Job Type: Contract to hire.
Company Description
Nextek specializes in IT recruiting and telecommunications related engineering projects. Our specialty lies in cell-site development, installation and maintenance solutions. We take the time to understand the unique capabilities of the talent we work with so we can pair them perfectly with the specific needs of our client’s projects.