Job Description

Reporting to the Director of Business Development, the Inside Sales Technical Enablement Lead will work closely with the Business development organization to provide onboarding, ever-boarding, and adhoc training as needed by the team. You will play a pivotal part in re-imaging all of our training for a remote workforce to ensure the same level of effectiveness as in person. Helping redesign and implement a new curriculum and certification program across the various roles on the business development team. This person will need to be extremely personable and see themselves as a coach and mentor, and be able to explain complex IT practices in layman’s terms to a team that is eager to learn! 

Key Responsibilities:  

• Work to redevelop and design the onboarding program for the business development team  

• Work with the team to design & develop a multi-level certification program that team members must progress through. 

• Regularly attend customer & prospect meetings to stay up to date and in-tune with the market 

• Run regular trainings for the team around technical topics, IT concepts, and growing enterprise IT trends 

• Help develop outbound messaging and campaigns based on current trends in the industry 

• Be able to effectively demonstrate the Nexthink product and teach others to do the same 

• Administer a “help line” Microsoft Teams channel for the team on technical objections and questions 

• Provide support and feedback to Product marketing when it comes to developing content that supports the companies pipeline efforts. 

• Help maintain and update our key personas with continual feedback from the field 

• Be a part of Business Development interview

Qualifications

• You have at least 3 years of Enterprise IT Experience (Selling to or working in)    

• You have a passion for coaching and developing people 

• You can demonstrate a strong knowledge of current IT concepts, projects, and initiatives 

• You must be able to work independently as well as collaboratively 

• You have the willingness and ability to change with an ever-evolving ecosystem and rapidly growing company 

• Looking for an independent thinker who will bring ideas to the table

Additional Information

This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.