Job Description

Nivano Physicians

Since 1998, Nivano Physicians have empowered patients and providers with the knowledge, tools, and support they need to enable the right care, delivered at the right time, at a price that is fair to all parties. Nivano Physicians is an equal opportunity employer committed to promoting a diverse workplace. We strive to attract and retain exceptional individuals regardless of their sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, veteran status or other characteristics unrelated to the skills and abilities required for job performance.

Duties and Responsibilities:

Man the phones during the day; answering calls from clients/customers. 

• Manning the phone lines; answering calls from clients/customers
• Setting or scheduling appointments
• Forwarding calls to their respective departments
• All other duties assigned.

Qualifications:

• At least 1 year of experience in customer service; working phone lines
• At least 1 year experience in healthcare customer service.
• Excellent telephone etiquette
• Proficient oral and written communication skills
• Able to multitask and work in a fast-paced environment
• Basic computer knowledge 
• Must be bilingual (English and Spanish)
• Preferably located in Sacramento, CA

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